NEW YORK — Apple confirmed that its new Apple Watch Series 3 can encounter problems connecting to a cellular network. The problems arise when the watch joins unauthenticated Wi-Fi networks without connectivity.
This can happen when the watch tries to join a Wi-Fi network the user has previously logged in to using another Apple device, such as an iPhone or a computer. The company says it is investigating a fix for the problem.
To work around it, users can get their phone to “forget” the network.
The latest watch, which starts at $519 (for the cellular version), has been hotly anticipated because its cellular connectivity means people can use it without carrying their phone around.
The watch doesn’t require a new data plan, but an add-on to existing plans.